PRIVACY POLICY

1. Who we are

This website is operated by A Journey Ahead Limited (“we”, “us”, “our”).

We are committed to protecting your privacy and handling your personal data transparently, lawfully and securely, in accordance with UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.

2. What data we collect

We may collect and process the following personal data:

– Name
– Email address
– Contact information
– Information submitted via contact forms
– Account and subscription information
– Payment and billing details (processed securely by third-party providers)
– Usage data relating to how you interact with this website or the My Pocket Doula App®

We only collect data that is necessary for the purposes outlined below.

3. How we collect your data

Your data may be collected when you:

– complete a contact or enquiry form
– sign up to email communications
– download or access digital content
– register for or use the My Pocket Doula App®
– interact with this website (including via cookies or analytics tools)

4. How we use your data

We use personal data to:

– respond to enquiries and communications
– provide access to digital products and services
– manage subscriptions and payments
– send relevant information or updates (where consent has been given)
– improve our website, services and user experience
– meet legal or regulatory obligations

We do not sell or rent your personal data to third parties.

5. Legal basis for processing

We process your personal data under one or more of the following lawful bases:

– your consent
– performance of a contract
– compliance with a legal obligation
– our legitimate interests (where those interests are not overridden by your rights)

6. Third-party platforms and processors

To deliver our services, we use trusted third-party platforms, including:

– Squarespace (website hosting and forms)
– Movement.io (platform used to host and deliver the My Pocket Doula App®)
– Payment processors (such as Stripe or similar)
– Email and analytics providers

These third parties act as data processors and only process personal data on our behalf and in accordance with their own privacy policies and applicable data protection laws.

We recommend reviewing the privacy policies of these platforms for further detail.

7. Data storage and security

We take reasonable technical and organisational measures to protect personal data from loss, misuse, unauthorised access or disclosure.

Data is stored securely by us and by the third-party processors we use.

8. How long we keep your data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.

You may request deletion of your data at any time, subject to legal obligations.

9. Your rights

Under UK data protection law, you have the right to:

– access your personal data
– request correction of inaccurate data
– request erasure of your data
– object to or restrict processing
– withdraw consent at any time
– lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

10. Cookies and tracking

This website uses cookies and similar technologies to improve functionality and analyse usage.

You can manage or disable cookies via your browser settings. Further details are available in our Cookie Policy.

11. Children’s data

Our website and digital content are not intended for use by children, and we do not knowingly collect personal data from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

A Journey Ahead Limited